Completely powering off your streaming device and restarting it can help to refresh your connection, especially if you’re not meeting our internet speed recommendations.
To perform a power cycle, follow these steps:
- Turn off the device you're using to watch ESPN
- Turn your modem and router off and disconnect them from the power source
-
- This step isn't relevant if you are using cellular data via your mobile carrier
-
- Wait at least 30 seconds, then restart your modem, router, and streaming device
- Open the ESPN app and try streaming again.
Additional troubleshooting can also help improve your internet connection and resolve common playback issues. Please contact ESPN Fan Support for further assistance.