Login and Account Issues

Note: If you wish to live chat with a Customer Care agent about login and/or account issues ONLY, please skip to Step 4 below


Login and account issue solutions on the web:

Step 1: Hover over the Account Icon in the top right corner.
 
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Step 2: In the drop down, click on “Account Information”.
 
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Step 3: Please verify all of your account information is correct and up to date.

If your issue has not been resolved yet, please continue on with Step 4 to contact Customer Care or live chat with a Customer Care agent about login and account issues:
 
Step 4: Hover over the More Icon in the top right corner.

 
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Step 5: In the dropdown at the bottom, click on “Contact Us”.
 
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Step 6: On the “Contact ESPN” page, click on the “ESPN.com (Fantasy, Insider, Video, Mobile)” link.
 
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Step 7: The ESPN Customer Care contact form will appear. You can submit your question via the form OR chat with a Customer Care agent when the chat box pops up in the bottom right-hand corner of the page.
 
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